Taking Customer Service to a new low.........

Most Bangaloreans must be familiar with Hotel Paramount , its got a presence all over the city - Koramangala, Residency Road, Forum and Garuda Mall to name a few outlets. Famous for their mouth watering non veg fare and late closing hours (3 am on most days), it really is a popular hangout. But for a lot of us a "Paramount" experience really leaves a bad taste in the mouth. Late service,cold food, rude staff, late bill................one can go on and on about the poor dining experience one is subjected to.
On a recent visit to the restaurant with a group of friends, we were treated to the entire range of Paramount's Customer Experience(PCE) - from having to wait an hour for food to be served, having the menu snatched from my hand (!) and a string of abuses for holding on to it, to the usual order - delivery mismatch and the late bill. At that moment it hit us that we must do something to educate fellow Bangaloreans about PCE and not be subject to such kind of degrading treatment, and what better way than to share similar experiences here. Let's join hands in fighting customer abuse.